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  1. Help Center | PU Prime | More Than Trading
  2. Trading Platforms
  3. MetaTrader 4 / MetaTrader 5

MetaTrader 4 / MetaTrader 5

  • Why am I unable to find my server in MetaTrader MT4/MT5 desktop?
  • Why am I unable to find my server in MetaTrader MT4/MT5 APP?
  • How to change Master / Investor password in Metatrader Mobile Application ?
  • How do I download MT4/MT5?
  • Why does my platform keep freezing?
  • How do I see my account balance in MT4/MT5?
  • How do I enable the alerts on the MT4/MT5 platform?
  • How do change the language on MT4/MT5?
  • How do I log in to my MT4/MT5 trading account?
  • How to change/forget my password?
  • How to check more symbols on trading platform?
  • Where can I find the journal or platform logs?
  • What is the difference between MT4 and MT5 trading platforms?
  • Can I log in to multiple trading accounts from the same computer?
  • How to download MT4/MT5 platform from the Client Portal?
  • How do I log in to the MT4/MT5 mobile trading platform?
  • How to change Master / Investor password in PC?
  • What does the "invalid account" error message mean?
  • What does the "No Connection" error message in MT4/MT5 mean?
  • What does the "authorisation failed" error message mean?
  • Can I log in to my account simultaneously on separate computers?
  • How do I change the time shown on the trading platform?
  • What is the purpose of setting an investor password?
  • How to reset/change Meta Trader password in Client Portal?
  • I received an error message "market is closed" when I am trying to place trades. What does this mean?
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  • Product

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Risk Warning:Contracts for Difference (CFDs) trading carries a high level of risk to your capital and can result in losses, you should only trade with money you can afford to lose. CFDs trading may not be suitable for all investors, please ensure that you fully understand the risks involved and take appropriate measures to manage them. Please read the relevant Risk Disclosure document carefully, available here: Legal Documentation.

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