Account Details

• Can I choose my MT4/MT5 trading server (including Demo)?
• How to change my account leverage?
• How to change my account leverage in PU Prime APP?
• How can I track the status of my account approval?
• What to do if I can't receive emails from PU Prime?
• Can I provide ID as Proof of Identity and as Proof of Address at the same time?
• How to continue my account registration while my email address has been registered ?
• How do I update my contact number?
• What should I do if my account has a negative balance ?
• What is the minimum deposit required after opening a trading account?
• How do I update my account details?
• Why does it show "inactive account"?
• How do I request to modify the leverage?
• What if deposit funds has been covered by negative balance ?
• What does the message "username or password is invalid" mean?
• Why can’t I change my account leverage?
• Why is my account inactive?
• Can I retrieve my archived account ?
• How do I update my email address?
• How to change my Account Leverage ?
• Will my leverage be auto adjusted ?
• What to do if I have duplicated account?
• How to check if my account is archived?
• What is the leverage of PU Prime?
• How long does it take to complete the account opening application?
• How many trading accounts can I open?
• Can I request to archive my account?
• How to close or delete my trading account?
• What is the account opening document requirement in PU Prime ?
• How can I set my account to read only status ?